Services for a changing world.
As a bilingual HR consulting firm, it’s our passion to help leaders develop their capacity to lead, while supporting employees in their day-to-day work and career growth.
HR DEPARTMENT SET-UP & OUTSOURCING
HR COMPLIANCE
AUDITS
EMPLOYEE
RELATIONS
TRAINING DEVELOPMENT & COACHING
TALENT
ACQUISITION
COMPENSATION PLANNING/PAY EQUITY
BILINGUAL
SERVICES
PAYROLL GUIDANCE & ADMINISTRATION
INVESTIGATIONS & CONFLICT RESOLUTION
MANAGING SAFETY, WORKERS COMP & RISK
PERFORMANCE & ENGAGEMENT
HR DEPARTMENT SET-UP & OUTSOURCING
The New Level Resources team begins by asking: "What do you want to achieve?” Our clients ask us to improve and expand existing HR programs with support across the entire lifecycle of recruiting, hiring and managing people. Our team also stands ready to deliver a complete outsourced HR department. We develop HR systems and processes benchmarked to best practices and fully compliant with federal and state rules and regulations – along with long-term and short-term staffing solutions for full-time and part-time needs. Among our services are:
- HR-compliant policies and procedures
- Federal and state-mandated employee forms
- New employee orientation and onboarding programs
- Performance management
- Benefits planning & management
- Compensation programs – pay equity
- Incentive programs
- Employee relations management
- Executive/Management coaching
- Employee training
- Support recruitment and staffing needs
- Job descriptions
- Safety
HR COMPLIANCE AUDITS
Rules governing the workforce change frequently based on new laws and judicial actions in lawsuits, cases and claims. Compliance is an ever-changing challenge. New Level Resources works with businesses across diverse geographic locations and industries, giving us the advantage of continuously evaluating changing rules, new approaches and best practices. Our firm performs comprehensive HR audits to help ensure your HR infrastructure is compliant.
EMPLOYEE RELATIONS
Your organization’s success, and often its biggest challenges, arise from the complex inter-relationships among your people. Employee well-being alone has dramatic impact on productivity. New Level Resources serves as a bridge on those crucial relationships between staff and management, representing both sides with objectivity. While serving to give voice to employee views, we also speak the language of management. We help to mediate employee concerns with management based on decades of experience. And we support clients by helping you manage unique issues to reduce or eliminate impact on productivity and morale. The takeaway–communication that builds trust and transparency.
TRAINING DEVELOPMENT & COACHING
New Level Resources delivers fully customized training solutions to address the unique needs of your organization. We understand the importance of developing the knowledge and skills of your employees and the management team – and their relationship to your success. We can provide support in analyzing your training needs, instructional design and delivery. Strong leadership while ensuring employees have the right skill sets can significantly and positively impact the business bottom-line. Our training programs can be delivered on site or at a location of your choice.
- The Prevention of Harassment, Discrimination and Diversity in the Workplace (California required training)
- DISC – Communication Skills – Understanding Yourself & Others
- Developing Emotional intelligence
- Conflict Management / Crucial Conversations
- Managing a Remote Workforce
- Overcoming the Five Dysfunctions of a Team
- HR 101
- Leadership Training and Development
- Wage and Hour Law Compliance Training
- New Hire and On-Boarding Training
- Unconscious Bias Workshops
- Ideal Team Player
- Diversity & Sensitivity in the Workplace
- Executive and Management Coaching
- Succession Planning Programs
- Organizational Change Management
- Customizable trainings available upon request.
TALENT ACQUISITION
As HR professionals, we understand the challenges of securing qualified candidates - with the skills and experience you require for the success of your business-in today’s job market. We have a wholistic understanding of the recruitment process from creating a job requisition to onboarding. Whether your organization is experiencing organizational changes, new product launches or rapid growth, our consultative approach to staffing will enable you to maximize your resources to take your business and your recruiting to a New Level! Our seasoned team of talent acquisition advisors have more than 75 years of cumulative experience recruiting for operational and executive staff across a variety of industries. Our goal - help you attract and retain top talent that fits your culture and business goals.
COMPENSATION PLANNING/PAY EQUITY
New Level Resources supports systematic compensation planning based on long experience and market benchmarks. Our experienced professionals can help your organization develop, design, guide and facilitate in are as that include pay structure and pay administration implementation, bonus and incentive plan design, benefit plan cost management and a variety of compensation programs for employees at every level. The goal - to attract, retainand motivate an engaged workforce. We work closely with you to understand your organization’s objectives and culture. Using this information, we ensure that your Compensation Program is fully aligned with all your business goals.
BILINGUAL SERVICES
Many organizations must provide employment policies and training in the language employees primarily use. We offer HR training webinars and seminars in Spanish and English, as well as translation services enabling our clients to provide employees equitable access to information. We perform English-to-Spanish translations, including but not limited to, company policies and procedures, employee handbooks, compliance documents and workplace safety materials. New Level Resources also offers interpreters fluent in Spanish and English, for all types of verbal correspondences.
PAYROLL GUIDANCE & ADMINISTRATION
Due to our experience and exposure, we are able to provide our clients with knowledgeable guidance related to payroll systems and practices. In addition, New Level Resources offers full payroll audits and the ability to manage the payroll process to ensure compliance.
INVESTIGATIONS & CONFLICT RESOLUTION
Sooner or later, every employer faces the need to conduct a workplace investigation of one or more of its employees. New Level Resources manages, oversees and mediates investigations involving safety issues, workplace theft, violation of work rules, discrimination, threats against others, harassment and more. Our goal is to conduct a compliant investigation, while mitigating risk and advising on the best possible outcome.
MANAGING SAFETY, WORKERS COMP & RISK
New Level Resources develops and manages injury and illness prevention programs, accompanied by loss prevention and safety training programs that focus on cost containment. We support leaders as they navigate through the changing regulations, advising on questions addressing approaches for remote working to supporting workers on the front lines. New Level Resources reviews and provides strategic advice on Workers’ Compensation Programs and Processes to ensure compliance and facilitates claims management.
PERFORMANCE & ENGAGEMENT
At New Level Resources we design and customize performance and engagement programs to fit your culture. A well designed performance and engagement management program is a critical component to the success of all organizations. New Level Resources can assist with the creation, development and implementation of the following programs.
- Performance Appraisal Forms, Processes, Training & Systems
- 360 Feedback Programs & Coaching
- Succession Planning Processes & Support
- Employee Engagement & Retention Programs
- Employee Career Planning
- Work-Life Balance Committees & Employee Taskforce