Our Team
Our team of HR professionals have diverse specialties. The team combines long-time experience with the ingenuity to problem solve, cut through complexity and reduce costs for our clients. While at any given time a client may be engaging only one or two of our associates, an entire team of professionals stands beside them to offer whatever support is needed.
SOLUTIONS DRIVEN
We transform challenges into opportunities
EMPATHIC
We listen and embrace the unspoken viewpoints of others
INCLUSIVE
We embrace differences and value all for who they are
NIMBLE
We adapt and respond
COLLABORATIVE
We work as a team for the team
HUMANISTIC
We put people first
Monica Brinser
Founder and CEO
A visionary leader in the HR industry, Monica founded New Level Resources as a result of her passion for helping organizations improve approaches to human resources. She has been on the forefront of transforming HR practices into a strategic support for the business, having more than 20+ years of hands-on experience in Human Capital Management and consulting.
As a business partner with clients, she counsels leaders on how to improve culture; enhance relationships between management and employees; recognize staff; and align HR practices with the business. She has had long experience helping businesses take action to mitigate risk, liability and financial losses from claims and lawsuits based on employment issues such as diversity and sexual harassment. Monica also brings her bilingual skills (Spanish-English) to support clients.
Hadgar Alavi
Senior HR Advisor
Hadgar Alavi
Senior HR Advisor
Hadgar is an HR professional with more than 13 years of combined academic and hands-on experience in the field – leads the New Level Resources Training Department. She is knowledgeable in functions that include employee relations, performance and learning management, benefit administration, and corporate health and wellness. She holds a master's degree in Human Resources and Employment Relations, with a concentration in Training & Development from Pennsylvania State University.
Ailen Amarillo-Hassoun
HR Associate Advisor
Ailen Amarillo-Hassoun
HR Associate Advisor
Ailen is a bilingual HR assistant, who supports the Training Department and other HR client services, with has many years of customer service and administrative experience. She graduated from Brandman University with a master's degree in Human Resources. With knowledge and passion for helping others, she strives to deliver excellent service to New Level clients.
Katherine Amoroso
VP of Human Resources
Katherine Amoroso
VP of Human Resources
Katherine is an HR professional with 18 years of experience in general human resources including payroll, benefits, recruiting, employee relations, compliance, and professional development. Katherine has held HR leadership roles in both small, regional organizations as well as mid-sized, multinational organizations. She holds an MBA with a concentration in Organizational Development from USC.
Laura Bachrack
Business Development & Training Advisor/ Talent Acquisition Manager
Laura Bachrack
Business Development & Training Advisor/ Talent Acquisition Manager
Laura leads the Talent Acquisition Department with 20+ years in the staffing industry. Her core competencies are in business development, training and management. Her business knowledge is broad, having worked in the manufacturing, financial services, non-profit and entertainment industries. Laura has partnered with small-to-medium-size businesses and large corporations as well. Laura is passionate about helping people and businesses reach their short-term and long-term goals by being accessible and present for clients.
Jessica Barker
Director of Human Resources Advisor
Jessica Barker
Director of Human Resources Advisor
Jessica (Jess) is a Human Resources Professional with more than 14 years of experience. She has a wide array of knowledge in talent acquisition, policy development, HRIS systems and implementation, payroll, and benefits design and administration. She has worked with small to mid-sized businesses in developing HR as a strategic partner. She has her master’s degree in Clinical Counseling from the University of Northern Colorado and holds a PHR and SPHR.
Olivia Brinser
Operations Manager & HR Associate Advisor
Olivia Brinser
Operations Manager & HR Associate Advisor
As a HR Associate and internal Operations Administrator, Olivia advises clients on general HR compliance issues, providing both short-and long-term HR consulting support that includes managing the complete employee life-cycle and payroll administration. She also manages policy and procedure implementations and updates for clients
Morgan Bruce
Office Administrator & HR Assistant
Morgan Bruce
Office Administrator & HR Assistant
As an Office Administrator and HR Assistant, Morgan provides HR and office support to the New Level Resources team and clients. She obtained a bachelor’s degree in Communication from California State University Channel Islands and graduated as part of the National Communication Honor Society, Lambda Pi Eta. Morgan has several years of experience in both client service and administrative support roles and is a tremendous resource on the New Level Resources team.
Lucia Bucci
HR Assistant
Lucia Bucci
HR Assistant
Lucia is a bilingual HR assistant based in Colorado and directly assists with translating documents, auditing, onboarding, and additional HR responsibilities. Lucia is a current student at the University of Denver where she will graduate with a Master's in Strategic Human Resources. Her previous employments and schooling have provided her with a strong knowledge of hospitality, customer service, computer efficiency, and training.
Margie Cantu
Talent Acquisition Advisor
Margie Cantu
Talent Acquisition Advisor
Margie is a seasoned HR professional with a diverse background in Talent Acquisition and Full-Cycle Recruiting, Employee Relations, Business Analytics, and Program Management. She’s an innovative leader with a passion for people and business growth. Margie uses a consultative approach, utilizing best practices for organizational success and develops strategies that optimize the client, employee and candidate experience.
Roxy Gill
Talent Acquisition Advisor
Roxy Gill
Talent Acquisition Advisor
Roxy is a seasoned talent acquisition advisor who has provided qualified candidates for numerous industries including Technology, Finance, Human Resources, Healthcare, SEO, Engineering, & Entertainment. Roxy has a bachelor’s degree in Marketing from the University of West Georgia, and she has over 16 years of experience as a Network Design Engineer, working with clients and engineers. Roxy has a passion for bridging the gap between client recruiting needs and candidate expectations.
Sarabess Judd
HR Associate Advisor
Sarabess Judd
HR Associate Advisor
Sarabess is an HR professional with over five years’ experience, specializing in payroll, benefits administration, HRIS management, employee engagement, recruiting and process improvement. She holds a bachelor's degree in Journalism and Technical Communication from Colorado State University as well as a Certification in Human Resources Management from UCLA Extension. Sarabess is passionate about the “human" aspect of HR and strives to be a helpful resource to her team as well as New Level Resources’ clients.
Nicole Ledford
COO & Director of Human Resources Advisor
Nicole Ledford
COO & Director of Human Resources Advisor
Nicole possesses more than 12 years of management and HR experience with areas of focus and expertise in strategic business planning, HR operations, operational efficiencies, employee engagement, payroll implementation and administration, and employee relations. She holds a bachelor's degree in Business Administration from California State University Channel Islands, graduating Magna Cum Laude. Nicole displays a passion for helping people, and, along with diverse skills developed over the years, she continually delivers exceptional levels of service and support to clients.
Tarshia Rogers
Senior HR Advisor
Tarshia Rogers
Senior HR Advisor
Tarshia is an experienced Human Resources Professional with demonstrated success in all facets of Human Resources. Skilled in Employee Relations, Recruiting, Training, Compensation, Benefit Administration, Payroll, Diversity Equity and Inclusion, HR Policies, Organizational Development and Implementation of HRIS Systems, she brings over 20 years of experience and a Professionals in Human Resources Certification from SHRM. She is a member of Society of Human Resources Management (SHRM) and she studied Journalism at California State University, Long Beach.
Julie-Ann Sadler
Talent Acquisition Advisor
Julie-Ann Sadler
Talent Acquisition Advisor
Julie-Ann has 20 years of experience as a professional recruiter in industries spanning healthcare, finance, manufacturing, entertainment and IT. She formerly worked at the United Nations in Geneva, Switzerland, and earned her degree from the University ofGeneva in French. Julie-Ann has a passion for working with people, including her New Level teammates, our client's hiring managers, and, of course, candidates.
Niko Servin
Office Administrator/HR Assistant
Niko Servin
Office Administrator/HR Assistant
Niko is an administrative professional with more than 13 years of combined academic and hands-on experience in the field. He is knowledgeable in functions that include travel and lodging, procurement, filing systems, and conducting research for the management team. He holds a bachelor's degree in Project Management from ITT Technical University.