Our Team
Our team of HR professionals have diverse specialties. The team combines long-time experience with the ingenuity to problem solve, cut through complexity and reduce costs for our clients. While at any given time a client may be engaging only one or two of our associates, an entire team of professionals stands beside them to offer whatever support is needed.
Monica Brinser
Founder and CEO
A visionary leader in the HR industry, Monica founded New Level Resources as a result of her passion for helping organizations improve approaches to human resources. She has been on the forefront of transforming HR practices into a strategic support for the business, having more than 20+ years of hands-on experience in Human Capital Management and consulting.
As a business partner with clients, she counsels leaders on how to improve culture; enhance relationships between management and employees; recognize staff; and align HR practices with the business. She has had long experience helping businesses take action to mitigate risk, liability and financial losses from claims and lawsuits based on employment issues such as diversity and sexual harassment. Monica also brings her bilingual skills (Spanish-English) to support clients.
Hadgar Alavi
Senior HR Advisor
Hadgar Alavi
Senior HR Advisor
Hadgar is an HR professional with more than 13 years of combined academic and hands-on experience in the field – leads the New Level Resources Training Department. She is knowledgeable in functions that include employee relations, performance and learning management, benefit administration, and corporate health and wellness. She holds a master's degree in Human Resources and Employment Relations, with a concentration in Training & Development from Pennsylvania State University.
Ailen Amarillo-Hassoun
HR Assistant
Ailen Amarillo-Hassoun
HR Assistant
Ailen is a bilingual HR assistant, who supports the Training Department and other HR client services, with has many years of customer service and administrative experience. She graduated from Brandman University with a master's degree in Human Resources. With knowledge and passion for helping others, she strives to deliver excellent service to New Level clients.
Laura Bachrack
Business Development & Training Advisor/ Talent Acquisition Manager
Laura Bachrack
Business Development & Training Advisor/ Talent Acquisition Manager
Laura leads the Talent Acquisition Department with 20+ years in the staffing industry. Her core competencies are in business development, training and management. Her business knowledge is broad, having worked in the manufacturing, financial services, non-profit and entertainment industries. Laura has partnered with small-to-medium-size businesses and large corporations as well. Laura is passionate about helping people and businesses reach their short-term and long-term goals by being accessible and present for clients.
Jessica Barker
Senior HR Advisor
Jessica Barker
Senior HR Advisor
Jessica (Jess) is a Human Resources Professional with more than 14 years of experience. She has a wide array of knowledge in talent acquisition, policy development, HRIS systems and implementation, payroll, and benefits design and administration. She has worked with small to mid-sized businesses in developing HR as a strategic partner. She has her master’s degree in Clinical Counseling from the University of Northern Colorado and holds a PHR and SPHR.
Olivia Brinser
Operations Manager & HR Associate Advisor
Olivia Brinser
Operations Manager & HR Associate Advisor
As a HR Associate and internal Operations Administrator, Olivia advises clients on general HR compliance issues, providing both short-and long-term HR consulting support that includes managing the complete employee life-cycle and payroll administration. She also manages policy and procedure implementations and updates for clients
Morgan Bruce
Office Administrator & HR Assistant
Morgan Bruce
Office Administrator & HR Assistant
As an Office Administrator and HR Assistant, Morgan provides HR and office support to the New Level Resources team and clients. She obtained a bachelor’s degree in Communication from California State University Channel Islands and graduated as part of the National Communication Honor Society, Lambda Pi Eta. Morgan has several years of experience in both client service and administrative support roles and is a tremendous resource on the New Level Resources team.
Lucia Bucci
HR Assistant
Lucia Bucci
HR Assistant
Lucia is a bilingual HR assistant based in Colorado and directly assists with translating documents, auditing, onboarding, and additional HR responsibilities. Lucia is a current student at the University of Denver where she will graduate with a Master's in Strategic Human Resources. Her previous employments and schooling have provided her with a strong knowledge of hospitality, customer service, computer efficiency, and training.
Margie Cantu
Talent Acquisition Advisor
Margie Cantu
Talent Acquisition Advisor
Margie is a seasoned HR professional with a diverse background in Talent Acquisition and Full-Cycle Recruiting, Employee Relations, Business Analytics, and Program Management. She’s an innovative leader with a passion for people and business growth. Margie uses a consultative approach, utilizing best practices for organizational success and develops strategies that optimize the client, employee and candidate experience.
Justine Han
Senior HR Advisor
Justine Han
Senior HR Advisor
Justine has been in the HR field for more than 10 years. In her most recent position, she implemented systems and assisted with M&A restructuring. She has an array of experience in HR services, including creating handbooks, workers compensation and litigation strategy, Leave of Absence, EEOC, wage-and-hour compliance, and OSHA investigations.
Vivian Hernandez
Director of Human Resources Advisor
Vivian Hernandez
Director of Human Resources Advisor
Vivian is an HR enthusiast! As a Senior Certified HR professional, Vivian brings over 15 years of HR operations experience with a focus on sustainable competitive advantage. Areas of expertise include: Human Resource Administration, People Operations & Culture, Employee relations / engagement, English/Spanish Trainings, Benefits Administration, HR Investigations, Coaching, Leadership and Organizational Development. Vivian leads HR initiatives, with optimism geared towards compliance and mitigating risk.
Nicole Ledford
COO & Director of Human Resources Advisor
Nicole Ledford
COO & Director of Human Resources Advisor
Nicole possesses more than 12 years of management and HR experience with areas of focus and expertise in strategic business planning, HR operations, operational efficiencies, employee engagement, payroll implementation and administration, and employee relations. She holds a bachelor's degree in Business Administration from California State University Channel Islands, graduating Magna Cum Laude. Nicole displays a passion for helping people, and, along with diverse skills developed over the years, she continually delivers exceptional levels of service and support to clients.
Marty Reyes
HR Director Advisor
Marty Reyes
HR Director Advisor
Marty Reyes is a senior HR professional with experience supporting Fortune 500 organizations in all aspects of planning, execution and managing key HR projects. That combination enables her to identify needs; create innovative solutions; and lead cross-functional teams in multi-state and international HR support environments. Additionally, she has a solid background in payroll, benefits, employee relations and training, as well as executing business strategies effectively and in compliance with federal and state labor laws.
Tarshia Rogers
Senior HR Advisor
Tarshia Rogers
Senior HR Advisor
Tarshia is an experienced Human Resources Professional with demonstrated success in all facets of Human Resources. Skilled in Employee Relations, Recruiting, Training, Compensation, Benefit Administration, Payroll, Diversity Equity and Inclusion, HR Policies, Organizational Development and Implementation of HRIS Systems, she brings over 20 years of experience and a Professionals in Human Resources Certification from SHRM. She is a member of Society of Human Resources Management (SHRM) and she studied Journalism at California State University, Long Beach.
Julie-Ann Sadler
Talent Acquisition Advisor
Julie-Ann Sadler
Talent Acquisition Advisor
Julie-Ann has 20 years of experience as a professional recruiter in industries spanning healthcare, finance, manufacturing, entertainment and IT. She formerly worked at the United Nations in Geneva, Switzerland, and earned her degree from the University ofGeneva in French. Julie-Ann has a passion for working with people, including her New Level teammates, our client's hiring managers, and, of course, candidates.
Chris Williams
VP of Human Resources Advisor
Chris Williams
VP of Human Resources Advisor
Chris brings a well rounded background to New Level Resources, including 20 years in technology, plus experience across multiple industries - wireless communications, media, B2B and B2C services, and bio-pharmaceuticals. Chris offers broad functional expertise including compensation and benefits, talent management, talent acquisition, coaching, leadership development and employee relations. His business and management acumen were honed while working for a variety of companies, including Yahoo!, Overture, Kinko’s, Dassault System and Pinkerton. Chris holds a Masters in Human Resources Management and undergraduate degrees in Management and Finance from the University of Utah. As a leader, Chris is known for being a highly collaborative and results-driven executive, striving to align business strategy, culture and values.